Cookie Policy
Last updated: August 2026
1. What Are Cookies
Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites work efficiently and to remember your preferences.
2. How We Use Cookies
PTA Tickets uses essential cookies that are strictly necessary for the website to function, and analytics cookies that help us understand how the site is used. We do not use advertising or marketing cookies.
Essential cookies allow you to log in to your account, stay logged in as you navigate between pages, and complete ticket purchases securely. Without these cookies, the website cannot function properly. Analytics cookies are only set if you agree to them in the cookie banner.
3. The Cookies We Use
| Cookie | Purpose | Type |
|---|---|---|
| sb-auth-token | Keeps you logged in to your account | Essential |
| sb-refresh-token | Refreshes your authenticated session securely | Essential |
| _ga, _ga_* | Used by Google Analytics to distinguish visitors and measure site usage | Analytics (optional) |
The essential cookies are set by Supabase, our authentication and database provider, and are required for log in and session management features of the site. The analytics cookies are set by Google Analytics and are only placed if you accept them in the cookie banner.
4. Third-Party Cookies
When you make a payment, you will interact with Worldpay, our payment processor. Worldpay may set their own cookies during the payment process in order to operate securely. These are essential to completing your transaction and are governed by Worldpay's privacy policy.
5. Do We Need Your Consent
Under UK PECR (Privacy and Electronic Communications Regulations), consent is required for non-essential cookies. Essential cookies do not require consent, but analytics cookies do. When you first visit the site, a cookie banner asks whether you agree to analytics cookies. Google Analytics is only loaded, and its cookies are only set, if you accept.
You can change your mind at any time using the “Cookie Preferences” link in the footer, which lets you accept or reject analytics cookies again.
6. Managing Cookies
You can control and delete cookies through your browser settings. Please be aware that disabling essential cookies will affect the functionality of the site and you may not be able to log in or complete purchases.
For guidance on managing cookies in your browser, visit aboutcookies.org.
7. Changes to This Policy
We may update this cookie policy from time to time, particularly as we add new features to the site. The date at the top of this page will always reflect when the policy was last updated.
8. Contact Us
If you have any questions about how we use cookies, please contact us at help@ptatickets.co.uk.